Jacksonville Port, often referred to as JAXPORT, is Florida’s hidden gem for cruise travelers seeking a more relaxed embarkation experience than the state’s busier ports. Located in northeast Florida, this convenient cruise port serves as the perfect jumping-off point for Bahamas adventures and offers a less hectic alternative to South Florida’s cruise terminals. In this guide, we’ll explore everything you need to know about Jacksonville Port—from transportation options and cruise lines to Jacksonville Port parking solutions that will help you start your vacation on the right foot.
Where Is Jacksonville Port?
JAXPORT is situated along the St. Johns River in Jacksonville, Florida, approximately 9 miles from downtown Jacksonville. The cruise terminal is part of a larger port complex that handles both passenger and cargo operations. Though smaller than Port Miami or Port Everglades, Jacksonville Port offers a more intimate and manageable experience for cruisers. The dedicated cruise terminal at JAXPORT’s North Jacksonville location (9810 August Drive) provides a straightforward, stress-free beginning to your cruise vacation.
Getting To Jacksonville Port
By Air
Most cruise passengers fly into Jacksonville International Airport (JAX), located about 15 miles north of the cruise terminal. The airport is served by most major airlines, making it accessible from numerous cities across the U.S. From the airport to the port, you’re looking at about a 20-minute drive under normal traffic conditions. The airport is modern and well-organized, making it easy to navigate even for first-time visitors to Jacksonville.
By Car
Jacksonville Port is easily accessible via major highways, making it a popular drive-in port for residents of Georgia, South Carolina, and other parts of Florida. If you’re driving from I-95, you’ll take exit 362B and follow the well-marked signs for August Drive and the cruise terminal. Coming from downtown Jacksonville, you can take Martin Luther King Jr. Parkway east to New Berlin Road, which connects to August Drive.
The port’s location near major interstate highways makes it particularly convenient for cruisers who prefer to drive to their embarkation port rather than fly. Many passengers from as far away as Tennessee and North Carolina choose Jacksonville Port specifically because it’s within comfortable driving distance.
Public Transportation
Jacksonville’s public transportation system, operated by Jacksonville Transportation Authority (JTA), doesn’t directly serve the cruise terminal. However, the city’s bus system can get you close, and you’d then need to transfer to a taxi for the final leg. For most cruise passengers, this isn’t the most convenient option unless you’re already familiar with Jacksonville’s public transit.
Taxis & Rideshares
Taxis, Uber, and Lyft are readily available in Jacksonville and provide direct service to the cruise terminal. From the airport, expect to pay about $30-40 for a taxi or slightly less for a rideshare. Many travelers find this option preferable to renting a car if they’re not planning to explore Jacksonville before or after their cruise. The drivers are generally familiar with the cruise terminal’s location and can get you there efficiently.
Cruise Lines at Jacksonville Port
Currently, Jacksonville Port primarily serves as home port for Carnival Cruise Line operations. The Carnival Ecstasy previously sailed from JAXPORT, but now you’ll typically find the Carnival Elation offering 4-day and 5-day cruises to the Bahamas. These itineraries generally include stops at Nassau and Carnival’s private island, Princess Cays or Half Moon Cay, depending on the specific sailing.
The focus on Bahamas itineraries makes Jacksonville Port perfect for first-time cruisers or those looking for a quick getaway without extensive travel time. The more intimate nature of the port and limited number of ships also means embarkation tends to be less crowded and more relaxed than at Florida’s larger cruise ports.
Port Facilities
Cruise Terminal
The JAXPORT Cruise Terminal is a single-level facility designed for efficient passenger processing. Inside, you’ll find a spacious check-in area where Carnival staff handles your documentation and provides boarding passes. The waiting area offers seating for those who arrive early or need to wait for their boarding group to be called. Security screening is typically quick and efficient due to the lower volume of passengers compared to larger ports.
The terminal features convenient passenger drop-off areas right in front of the entrance, making it easy for friends or family to drop you off without needing to park. The layout is straightforward and easy to navigate, with helpful signage directing you where to go. The terminal also includes accessible features for travelers with mobility challenges.
Amenities
Jacksonville’s cruise terminal is functional rather than fancy, focusing on efficiently moving passengers from land to sea. You’ll find clean restrooms throughout the facility and some basic vending machines for last-minute snacks or drinks. There are no restaurants or shops within the terminal itself, so it’s a good idea to eat before arriving if you’re concerned about getting hungry before boarding your ship.
The terminal does offer free Wi-Fi, allowing you to stay connected while waiting to board. Information desks are staffed during embarkation hours to assist with any questions or concerns you might have. While the amenities are more limited than at larger ports, the trade-off is a quicker, less stressful embarkation process.
Jacksonville Port Parking Options
Official On-Site Parking
JAXPORT operates an official parking lot adjacent to the cruise terminal, offering the convenience of being just steps away from the entrance. The current rate is approximately $17 per day, which needs to be paid when you exit the lot at the end of your cruise. The lot accepts all major credit cards and cash.
The official lot provides 24-hour security with regular patrols and surveillance cameras, giving peace of mind while you’re away at sea. There are designated accessible spaces available for passengers with disabilities, located close to the terminal entrance. While convenient, the on-site parking can fill up during peak sailing dates, and the cost adds up quickly for longer cruises.
Off-Site Parking Solutions
Smart cruisers looking to save on their vacation budget often turn to off-site parking options near Jacksonville Port. The standout choice among these is The Parking Mall, located just 0.5 miles from the cruise terminal – close enough to see your ship!
The Parking Mall offers a fantastic value at just $12.50 per day, representing significant savings compared to the port’s official parking rate. For a 5-day cruise, you could save over $22.50 by choosing this nearby alternative. Their complimentary shuttle service makes the short hop to the terminal a breeze, running to the cruise terminal from 9:30 AM to 2:00 PM on embarkation days. For returning passengers, the shuttle operates from 8:00 AM to 2:00 PM, ensuring you’re not left waiting at the terminal after your cruise.
Being just half a mile from the port gives The Parking Mall a major advantage over other off-site options – if there’s ever any issue with the shuttle, you’re still within reasonable walking distance (though that’s rarely necessary). Many repeat cruisers have made The Parking Mall their go-to parking solution, appreciating both the savings and the reliable service.
You can reserve your spot at The Parking Mall in advance through OneStopParking, eliminating any worry about finding parking on your cruise day and ensuring you start your vacation without parking stress. The facility is secure and well-maintained, giving you confidence that your vehicle is in good hands while you’re enjoying your cruise adventure.
Hotels Near Jacksonville Port
For travelers arriving in Jacksonville the day before their cruise, several hotels offer convenient access to the port and special cruise packages. These packages often include complimentary or reduced-cost shuttle service to the cruise terminal and sometimes allow you to leave your car at the hotel during your cruise.
The Hyatt Regency Jacksonville Riverfront offers beautiful river views and is located in the downtown area, providing access to pre-cruise entertainment and dining. The Aloft Jacksonville Tapestry Park combines modern design with comfort and is situated near shopping and dining options. DoubleTree by Hilton Jacksonville Riverfront offers another waterfront option with pleasant views and comfortable accommodations.
For those flying into Jacksonville, several airport hotels also offer cruise packages, including Hilton Garden Inn Jacksonville Airport and Fairfield Inn & Suites Jacksonville Airport. These properties typically provide airport shuttle service and transportation to the cruise port for a fee.
Staying in Jacksonville the night before your cruise not only reduces embarkation day stress but also gives you a chance to begin your vacation early with a taste of this friendly Florida city.
Pre-Cruise Activities in Jacksonville
If you’re arriving a day or more before your cruise, Jacksonville offers plenty to keep you entertained. The city’s riverfront area is particularly charming, with the Riverwalk providing scenic strolling opportunities along the St. Johns River. The nearby Jacksonville Landing area offers dining, shopping, and occasional live events.
Beach lovers will appreciate that Jacksonville boasts more than 20 miles of Atlantic beaches, all within easy driving distance from the city center. Jacksonville Beach, Neptune Beach, and Atlantic Beach each have their own distinct character and are perfect for a pre-cruise beach day.
For family fun, the Jacksonville Zoo and Gardens ranks among Florida’s best zoos, featuring over 2,000 animals and 1,000 plant species spread across 117 acres. The Museum of Science and History (MOSH) offers interactive exhibits that appeal to visitors of all ages.
Golf enthusiasts might want to schedule a tee time at one of Jacksonville’s numerous golf courses, including the world-famous TPC Sawgrass, home of THE PLAYERS Championship. For shopping, St. Johns Town Center provides an upscale open-air mall experience with over 150 stores and restaurants.
Tips for a Smooth Jacksonville Port Experience
- Arriving at the port around 11:00 AM to 1:00 PM often means shorter lines than the early rush or late stragglers. Though Carnival typically begins boarding around 12:30 PM, passengers can arrive at the terminal starting at 10:30 AM.
- Flying in the day before your cruise is always a smart move, especially during winter months when weather delays can occur across the country. Jacksonville offers enough activities to make the extra day worthwhile, and you’ll board your ship relaxed rather than rushed.
- Keep your cruise documents and identification in your carry-on bag for easy access during check-in. Having Carnival’s Hub App downloaded on your smartphone before arriving at the port can streamline the check-in process and keep you informed about important shipboard information.
- If you’re using off-site parking like The Parking Mall, factor in an extra 20-30 minutes for parking, shuttle transfer, and potential wait times. The small buffer ensures you won’t feel rushed if there are any unexpected delays.
- Don’t forget to pack a small carry-on with essentials like medications, swimwear, and a change of clothes. Sometimes luggage delivery to your cabin can take several hours after boarding, and you don’t want to miss out on those first few hours of pool time!
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Jacksonville Port offers a refreshing alternative to Florida’s busier cruise ports, with its manageable size, easy access, and straightforward embarkation process. While it may not offer as many cruise options as Miami or Port Canaveral, the relaxed atmosphere and convenience make it a favorite for many cruisers, especially those within driving distance.
By choosing value options like The Parking Mall for your Jacksonville Port parking needs, you can start your vacation with significant savings without sacrificing convenience. The combination of an underrated, passenger-friendly port and cost-effective parking solutions through OneStopParking makes Jacksonville an appealing choice for your next cruise departure.
Whether you’re a first-time cruiser or a seasoned sailor, Jacksonville Port provides a hassle-free beginning to your Bahamas adventure – proving that sometimes the journey can be just as pleasant as the destination.